| Members and Pro can cash out. | You’re on a free plan. | Start a paid Membership or Pro plan. |
| Members and Pro can cash out. Yours opens once your trial ends and your first payment goes through. | You’re on a free trial. | Wait for your trial to end and your first payment to go through. |
| There’s a problem with your subscription payment. Update it to cash out. / Fix your payment to cash out. | Your last payment failed. | Update your payment method in the App Store, then try again. |
| Couldn’t check your plan, try again | MoveTogether couldn’t confirm your plan. | Tap Try again. |
| Not available yet | You can’t cash out this amount yet. | Check back later. See Cash out for gift cards. |
| You don’t have enough Movecoins for this card. | Your balance is too low for this card. | Pick a smaller card or keep earning. |
| The price for this card changed. Check the new price and try again. | The price changed while you were confirming. Nothing was charged. | Check the new price and try again. |
| Check the email address. / Check your email address and try again. | The email doesn’t look right. | Fix the email in Send it to. |
| Movecoins are only available in the US. | Your location or App Store country isn’t the US. | Cash out while you’re in the US with a US App Store account. |
| Couldn’t confirm you’re in the US. Try again in a moment. | MoveTogether couldn’t check your country. | Wait a moment and try again. |
| Too many tries. Wait a bit and try again. | You tried several times in a short time. | Wait a while before trying again. |
| We didn’t hear back. Tap again to retry; you won’t be charged twice. | Your connection dropped mid-request. | Tap again. You won’t be charged twice. |
| We couldn’t send your card yet. Tap again to retry; you won’t be charged twice. | Sending the card failed for now. | Tap again. You won’t be charged twice. |
| We couldn’t send your card. Our team has been alerted and will follow up. | The card couldn’t be sent. | No action needed. The team will follow up. |
| Your session ended. Sign in again to cash out. | You were signed out. | Sign in again. |
| Something went wrong. Try again. | An unexpected error. | Try again. If it keeps happening, contact support. |
