> ## Documentation Index
> Fetch the complete documentation index at: https://docs.movetogetherfitness.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing questions

> How MoveTogether subscription billing works through the Apple App Store, where to find receipts, the refund policy, and common Pro billing questions.

## How billing works

MoveTogether subscriptions purchased through the app are processed through the **Apple App Store**. Your payment method on file with Apple is charged, and subscriptions auto-renew unless you cancel at least 24 hours before the renewal date. Apple handles all payment processing. MoveTogether doesn't see or store your payment information.

## Where to find your receipts

Apple sends email receipts for all App Store purchases. You can also view your purchase history: open the **Settings** app on your iPhone, tap your name at the top (Apple ID), tap **Subscriptions** to see active subscriptions and billing dates, and tap **Purchase History** to see past charges.

## Refund policy

Subscription payments are **non-refundable** as stated in our Terms and Conditions. If you don't want to be charged again, cancel your subscription at any time to prevent future renewals. Cancellation takes effect at the end of your current billing period.

## Common questions

**Will I be charged immediately when I subscribe?**
Yes. Your first payment is charged when you confirm your subscription in the App Store.

**What happens if my payment fails?**
Apple will try to charge your payment method again. If the charge keeps failing, your subscription may be paused or canceled by Apple.

**Can I share my subscription with family?**
MoveTogether doesn't currently support Family Sharing. Each person needs their own subscription.

**Do I lose my data if I downgrade?**
No. Your competition history, achievements, friends list, and all other data are kept. You just lose access to Pro features until you resubscribe.